Introducing the four-step problem-solving model Did you know there are four steps we can use to solve a problem? We’re going to practice using these with different situations. Using the steps will help us come to a good solution. You’ll also learn about showing empathy and how to compromise when it is appropriate in social interactions. In situations where you try and nothing is working in the moment, you may sometimes have to smile, be patient, and politely say, “I hear what you’re saying. Maybe we can talk about this another time and try again to solve the problem?” Sometimes, if everyone doesn’t know about the four steps to problem solving, it can turn into a bigger argument. Be patient and open-minded to different perspectives and strategies. Here are the four steps in the problem-solving model and a visual picture to help you remember. The four steps to problem solving:
Now that we’ve talked about the steps, let’s apply some example situations to these steps. Situation 1
Think about productive and nonproductive ways in which a conflict might be approached. (Also, keep in mind that certain problem-solving skills may be inappropriate in some situations. For example, trying to have a discussion with a potentially dangerous individual may not be appropriate). EXAMPLE PROBLEM: Two students want the same laptop during science class.
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